{
  "schemaVersion": 1,
  "namespace": "appstore2031/storefront/v2",
  "editionId": "2031-2026-08-02",
  "candidateId": "category-001-candidate-02",
  "canonicalCandidateSha256": "871ba4c11f3d7b4becc4c98123079dac43ec2efcb327926836ee9e2bff3cf362",
  "fictionalDisclosure": true,
  "fiction": {
    "name": "CaseCairn",
    "developerName": "Continuity Commons",
    "iconAsset": "/storefront/v2/icons/category-001-candidate-02.svg",
    "iconTheme": {
      "motif": "A distinct geometric mark derived from the fictional name.",
      "palette": "High-contrast spectral gradient.",
      "shapeLanguage": "Rounded app-store tile with a clear lettermark.",
      "accessibilityNote": "The name remains visible beside the icon; colour is not the only identifier."
    },
    "storeDescription": "CaseCairn keeps urgent cases from disappearing between organisations. A qualified relay lead creates a short consent-based record, contacts the receiving professional directly and stays responsible until that person accepts the case and completes the next action. You get one status and never have to restart your story at every automated front door. The app measures rejected referrals and silent handoffs too, helping commissioners repair the agreements, staffing and capacity that caused the failure.",
    "rating": 4.8,
    "ratingLabel": "imagined 2031 rating",
    "reviews": [
      {
        "reviewerAlias": "JulesOnCall",
        "title": "I only told the story once",
        "body": "The relay lead stayed with my mum's care transfer until the community team confirmed the visit. That simple ownership changed everything.",
        "stars": 5,
        "stance": "benefit",
        "fictionalDisclosure": true
      },
      {
        "reviewerAlias": "CaseWorker47",
        "title": "Great idea, uneven partners",
        "body": "Our relay lead was excellent, but one outside provider still refused the portable record and caused a full-day delay.",
        "stars": 3,
        "stance": "critical",
        "fictionalDisclosure": true
      }
    ]
  },
  "category": {
    "id": "category-001",
    "name": "Qualified Human Help and Service Repair",
    "plainLanguageDefinition": "Gets a serious case to a qualified person who can act, then repairs staffing and caseloads so human help stays reachable over time. It records what the machine did, who can pause or correct it, and whether real service results improve.",
    "recurringBrowsePurpose": "An affected person or frontline worker needing a qualified human response, or a service leader, commissioner, worker body or public body responsible for restoring enough staff to finish cases safely.",
    "completion": {
      "trigger": "A consequential case lacks a qualified human owner, or evidence shows that an automated front door has reduced staffing, human contact, response, continuity or completed outcomes.",
      "boundedWork": "Package machine limits, evidence and overrides; transfer the case to a named qualified person and track the outcome; measure staffing, retention, caseloads, offline contact, complaints, failed handoffs, crises, subgroup results and exits; then restore funded trained staff or pause the automated route when human service falls.",
      "observableDone": "A record names the responsible person, machine limits, evidence and overrides. Callers reach a qualified person without proving harm or repeating their story; that person can pause, correct and finish the response within the local urgent time. Funded retained staff and workable caseloads sustain contact, groups, care, handoffs and appeal. Synthetic contact explains its limits, data use and alternatives. Results by group show response, cases, crises, exits and dependence improving over time; staff or supply limits are recorded."
    }
  },
  "rank": {
    "mainChartPosition": 3,
    "rangeAcrossWeights": [
      2,
      6
    ],
    "dominantWorldIds": [
      "W01"
    ],
    "whyAboveNext": "CaseCairn gives the affected person an end-to-end result across service boundaries. StopPower at number 4 protects frontline reviewers inside workflows, which is vital but reaches the public less directly.",
    "whyThisPosition": "It ranks third because failed handoffs are widely understandable, globally relevant and solvable with plausible 2031 institutions. It scores just below RemedyWeave because it coordinates a transfer, not the more difficult repair of a single harmful outcome created jointly by several technical suppliers.",
    "couldMoveUpIf": "It could rise if automated entry points greatly increase rejected referrals, repeated storytelling and dangerous gaps between health, care and public services.",
    "couldMoveDownIf": "It would fall if integrated local teams keep full ownership of cases or if receiving organisations can ignore the relay's acceptance rules without consequence.",
    "strongestCounterCase": "A new relay may let primary services abandon their own continuity duty; restoring integrated, properly staffed local teams could remove the handoff problem more directly.",
    "publishedChartAppearances": [
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        "chart": "main",
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        "chart": "conditional",
        "rank": 2,
        "worldId": "W01",
        "geographicLensId": "united-states",
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      {
        "chart": "conditional",
        "rank": 2,
        "worldId": "W01",
        "geographicLensId": "africa",
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      {
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        "rank": 4,
        "worldId": "W03",
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      {
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        "rank": 2,
        "worldId": "W01",
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        "rank": 5,
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        "worldId": "W04",
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    ]
  },
  "salesPromise": "Stop being bounced between services: one qualified human carries your case until the next service genuinely acts.",
  "whatItDoes": {
    "headline": "A continuity relay for failed human handoffs",
    "summary": "It carries a person's context and one named human owner across service boundaries, treating confirmed professional acceptance and the next real action—not a sent referral—as completion.",
    "steps": [
      "Create one consent-based case summary and preserve the original records.",
      "Assign a qualified relay lead who stays responsible while finding the receiving professional.",
      "Confirm acceptance, transfer only necessary information, and keep the case open until the next action happens.",
      "Record the result, any crisis or delay, and which organisation must prevent a repeat failure."
    ],
    "outcome": "A named qualified person owns the handoff, the receiving service acts, and the affected person has a portable record and appeal route."
  },
  "whyOnTheList": {
    "headline": "Continuity becomes a service in its own right",
    "summary": "Automated front doors and specialised providers may create more joins between services by 2031, just as qualified human contact becomes harder to find. CaseCairn sells continuity itself: the ability to keep one urgent case moving without abandoning the person or taking over a clinician's or public body's judgement.",
    "why2031Not2026": "Navigators and referral coordinators already exist, but they rarely work across many automated entry systems, carry verified acceptance receipts and remain responsible until another organisation acts. The forecast depends on that boundary failure becoming common and separately fundable.",
    "worldShifts": [
      {
        "shift": "By 2031, automated front doors and specialised providers can multiply handoffs while staffed human contact remains scarce.",
        "causalChain": [
          "Automated triage sends complex cases across more organisational boundaries.",
          "Each boundary can discard context, delay urgent action, or make the person repeat distressing details.",
          "A qualified relay lead holds the case and verifies that another qualified person has accepted it.",
          "Handoff and outcome measures reveal suppliers that repeatedly shed difficult cases."
        ],
        "basis": "measured-trend",
        "evidenceIds": [
          "AC-06",
          "src-international-ai-safety-report-2026"
        ],
        "worldIds": [
          "W01"
        ],
        "evidenceLimit": "The sources support present conditions and directional pressures. This 2031 world, product, name and rank are reasoned forecast artefacts."
      }
    ],
    "whyRepeatedUse": "Complex cases cross boundaries repeatedly, and the relay also uses recurring failure data to repair agreements and staffing."
  },
  "futureDistance": {
    "cutoffBaseline": "In 2026, navigators and referral coordinators exist, but they rarely carry verified acceptance and responsibility across automated front doors and many suppliers.",
    "structuralDifference2031": "The relay is paid for completed human acceptance and continued ownership across a machine-shaped service network, not for sending referrals.",
    "essential2031Conditions": [
      "Automated front doors and specialised providers make cross-system handoffs a frequent source of consequential failure.",
      "Commissioning can recognise confirmed acceptance and continuity as a separately funded result."
    ],
    "notJustBetterAI": "Better matching cannot create consent, professional acceptance, responsibility, or a safe relationship during a contested handoff.",
    "failureCondition": "If services remain integrated enough that one existing team reliably owns each case from start to finish, the relay adds bureaucracy rather than value."
  },
  "howItCouldBeBuilt": {
    "overview": "Combine a consent-based portable case record, a live roster of qualified relay leads, acceptance receipts, response clocks, and cross-provider incident review.",
    "components": [
      {
        "name": "Continuity record",
        "plainLanguageRole": "Carries the minimum necessary story, consent, urgency, actions, and named owners across services."
      },
      {
        "name": "Relay lead roster",
        "plainLanguageRole": "Provides a qualified person who remains reachable until the receiving service acts."
      }
    ],
    "dependencies": [
      {
        "kind": "institutional",
        "name": "Binding handoff acceptance",
        "plainLanguageRole": "Prevents a sending service from treating an unconfirmed referral as completed work.",
        "causalRequirement": "Commissioning rules can require a named receiver, timestamp, response clock, and returned failure reason.",
        "necessity": "essential",
        "basis": "design-inference",
        "evidenceIds": [],
        "worldIds": [
          "W01"
        ],
        "ifMissing": "The relay must keep direct ownership and cannot claim the handoff is complete."
      }
    ],
    "hardestPart": "Keeping one accountable human owner through organisational conflict without taking over the receiving professional's judgement or a public body's legal duty.",
    "whatCouldBeSimpler": "A staffed conference-call service with a shared paper or secure message receipt."
  },
  "harmsAndFailure": {
    "whoBenefits": [
      "People keep continuity and reach a qualified owner without retelling their story at every boundary.",
      "Commissioners see which boundaries cause delay, crisis, and repeated exit."
    ],
    "warnings": [
      "People with urgent, complex, multilingual, disability-related, or offline needs.",
      "Frontline workers blamed for failures they lack authority or capacity to fix."
    ],
    "waysItCouldFail": [
      "A shared record could expose sensitive information across too many organisations.",
      "A relay may add delay if receiving services treat it as another queue."
    ],
    "abuseRisks": [
      "Providers could dump expensive cases on the relay while claiming their own service succeeded.",
      "An attacker could impersonate a receiver or use urgency to seek confidential details."
    ],
    "safeguards": [
      "Use minimum necessary disclosure, verified professional identities, access logs, and caller-controlled consent where lawful.",
      "Charge repeated avoidable handoff failure back to the responsible provider and audit rejected cases.",
      "Set workload ceilings and escalate capacity failure before urgent cases are accepted."
    ],
    "whenItMustStop": "Stop new non-urgent transfers when qualified capacity or identity verification fails, while maintaining emergency signposting and existing case ownership."
  },
  "rankExplanation": {
    "whyThisRank": "It ranks third because failed handoffs are widely understandable, globally relevant and solvable with plausible 2031 institutions. It scores just below RemedyWeave because it coordinates a transfer, not the more difficult repair of a single harmful outcome created jointly by several technical suppliers.",
    "sourceWhyAboveNext": "CaseCairn gives the affected person an end-to-end result across service boundaries. StopPower at number 4 protects frontline reviewers inside workflows, which is vital but reaches the public less directly.",
    "plainEnglishWhyAboveNext": "CaseCairn gives the affected person an end-to-end result across service boundaries. StopPower at number 4 protects frontline reviewers inside workflows, which is vital but reaches the public less directly.",
    "couldMoveUpIf": "It could rise if automated entry points greatly increase rejected referrals, repeated storytelling and dangerous gaps between health, care and public services.",
    "couldMoveDownIf": "It would fall if integrated local teams keep full ownership of cases or if receiving organisations can ignore the relay's acceptance rules without consequence.",
    "basis": "design-inference",
    "evidenceIds": [
      "AC-06",
      "src-international-ai-safety-report-2026",
      "AC-25",
      "PC-S03",
      "AC-27",
      "PC-S05",
      "AC-30",
      "src-eu-gpai-act-qa",
      "AC-33",
      "EWF-05",
      "RSM-02",
      "SC-R11",
      "AC-39",
      "SC-R15",
      "AC-38",
      "SC-R21",
      "AC-36",
      "EWF-18",
      "E18",
      "HBD-08"
    ],
    "worldIds": [
      "W01"
    ],
    "evidenceLimit": "The score and rank are authored judgements over sealed concepts, not measurements of future adoption."
  },
  "grounding": {
    "scores": {
      "futureDistance": 4,
      "needScale": 5,
      "globalBreadth": 5,
      "marketplaceClarity": 5,
      "deliveryReadiness2031": 4,
      "trustAndSafety": 4,
      "total": 90
    },
    "evidenceAnchors": [
      {
        "statement": "The bound record reports uneven transfer from bounded machine tasks to real settings, supporting a human continuity layer for consequential exceptions.",
        "basis": "measured-trend",
        "evidenceIds": [
          "AC-06",
          "src-international-ai-safety-report-2026"
        ],
        "worldIds": [
          "W01"
        ]
      }
    ],
    "regionalVariation": [
      {
        "geographyId": "united-states",
        "fit": "conditional",
        "explanation": "State and sector fragmentation makes continuity valuable but requires enforceable acceptance across providers.",
        "evidenceIds": [
          "AC-25",
          "PC-S03"
        ]
      },
      {
        "geographyId": "mainland-china",
        "fit": "conditional",
        "explanation": "Targeted support can sustain teams, while local fiscal and migrant-access gaps may break continuity.",
        "evidenceIds": [
          "AC-27",
          "PC-S05"
        ]
      },
      {
        "geographyId": "european-union",
        "fit": "present",
        "explanation": "Rights and switching routes support portable cases, although member-state service capacity remains uneven.",
        "evidenceIds": [
          "AC-30",
          "src-eu-gpai-act-qa"
        ]
      },
      {
        "geographyId": "india",
        "fit": "conditional",
        "explanation": "Assisted identity and informal access are decisive for usable cross-service handoffs.",
        "evidenceIds": [
          "AC-33",
          "EWF-05"
        ]
      },
      {
        "geographyId": "japan-and-republic-of-korea",
        "fit": "present",
        "explanation": "Ageing and scarce care labour make continuity useful if human complements receive stable funding.",
        "evidenceIds": [
          "RSM-02",
          "SC-R11"
        ]
      },
      {
        "geographyId": "gulf-technology-economies",
        "fit": "conditional",
        "explanation": "Digital capacity is strong, but non-citizen access and appeal rights require explicit protection.",
        "evidenceIds": [
          "AC-39",
          "SC-R15"
        ]
      },
      {
        "geographyId": "latin-america",
        "fit": "conditional",
        "explanation": "Contracting formal work can make shared continuity valuable, while funding and country variation remain uncertain.",
        "evidenceIds": [
          "AC-38",
          "SC-R21"
        ]
      },
      {
        "geographyId": "africa",
        "fit": "conditional",
        "explanation": "Regional coordination and assisted access help, but connectivity and trained local supply constrain delivery.",
        "evidenceIds": [
          "AC-36",
          "EWF-18"
        ]
      },
      {
        "geographyId": "other-material-paths",
        "fit": "unknown",
        "explanation": "Portable rights and remedy routes are too uneven across the remaining paths for a single assumption.",
        "evidenceIds": [
          "E18",
          "HBD-08"
        ]
      }
    ],
    "scenarioFit": [
      {
        "worldId": "W01",
        "fit": "strong",
        "reason": "A fragmented, machine-mediated service world creates repeated boundary failures that require one human continuity owner."
      }
    ],
    "resolutionCriteria": [
      "A handoff is complete only after a named qualified receiver accepts it and performs the first promised action.",
      "Urgent callers receive a qualified owner within the local urgent time without repeating their full story.",
      "Audited failed-handoff, crisis, abandonment, and subgroup results improve over time.",
      "Every person can obtain, correct, transfer, or withdraw the portable record subject to lawful retention."
    ]
  },
  "evidenceLimitations": "Observed and published evidence grounds the world pressures and present constraints. The category, product, developer, reviews, rating and exact rank are fictional forecasts and may be wrong.",
  "datedCollisionAudit": {
    "cutoff": "2026-08-02",
    "auditedAt": "2026-08-03T23:59:59.000Z",
    "verdict": "future-dependent-no-collision-found",
    "publicReason": "no-material-collision-found. This is a search-level collision screen, not a complete registry search, trademark opinion or legal clearance. Search engines can miss products, private services, regional uses, recent launches and non-Latin-script equivalents. A no-material-collision-found verdict means only that this bounded search did not expose a material exact-name use.",
    "closestMatches": []
  },
  "evidenceReferences": [
    {
      "kind": "source",
      "id": "AC-06",
      "title": "METR Task-Completion Time Horizons",
      "publisher": "unknown",
      "url": "https://metr.org/time-horizons/",
      "publishedAt": "2026-05-08",
      "accessedAt": "2026-08-01",
      "limitations": "The metric is human task-equivalent difficulty, not elapsed autonomous runtime; suite coverage is limited",
      "evidenceClass": "measured-trend",
      "geographies": [
        "Other/unspecified",
        "unknown"
      ]
    },
    {
      "kind": "source",
      "id": "src-international-ai-safety-report-2026",
      "title": "International AI Safety Report 2026",
      "publisher": "International AI Safety Report",
      "url": "https://internationalaisafetyreport.org/publication/international-ai-safety-report-2026",
      "publishedAt": "2026-02-03",
      "accessedAt": "2026-08-02",
      "limitations": "The report synthesises evidence available through December 2025, so later capability claims require separate checks. Trend continuation and risk scenarios are not forecasts, and benchmark progress may not transfer to messy real work.",
      "evidenceClass": "measured-trend",
      "geographies": [
        "global"
      ]
    },
    {
      "kind": "source",
      "id": "AC-25",
      "title": "America's AI Action Plan",
      "publisher": "unknown",
      "url": "https://www.whitehouse.gov/releases/2025/07/white-house-unveils-americas-ai-action-plan/",
      "publishedAt": "2025-07-23",
      "accessedAt": "2026-08-01",
      "limitations": "Political plan, not evidence of implementation or outcomes",
      "evidenceClass": "policy-intent",
      "geographies": [
        "United States",
        "United States/North America"
      ]
    },
    {
      "kind": "source",
      "id": "PC-S03",
      "title": "United States Data Center Energy Usage Report: 2025 Update",
      "publisher": "Lawrence Berkeley National Laboratory",
      "url": "https://eta-publications.lbl.gov/publications/united-states-data-center-energy-2025",
      "publishedAt": "undated-at-access",
      "accessedAt": "2026-08-02",
      "limitations": "This is a US-only bottom-up model, not a global forecast. Shipment, lifetime, utilisation and cooling assumptions drive the range. It does not predict local tariffs, queue rules or who receives service.",
      "evidenceClass": "modelled-projection",
      "geographies": [
        "United States"
      ]
    },
    {
      "kind": "source",
      "id": "AC-27",
      "title": "State Council “AI Plus” opinion",
      "publisher": "unknown",
      "url": "https://big5.www.gov.cn/gate/big5/www.gov.cn/zhengce/content/202508/content_7037861.htm",
      "publishedAt": "2025-08-26",
      "accessedAt": "2026-08-01",
      "limitations": "The percentage is a government target whose definition and measurement are not yet independently established",
      "evidenceClass": "policy-intent",
      "geographies": [
        "China"
      ]
    },
    {
      "kind": "source",
      "id": "PC-S05",
      "title": "China releases plan to advance Digital China development",
      "publisher": "State Council of the People's Republic of China",
      "url": "https://english.www.gov.cn/news/202505/17/content_WS6827c405c6d0868f4e8f29cc.html",
      "publishedAt": "2025-05-17",
      "accessedAt": "2026-08-02",
      "limitations": "A target is not verified delivered or generally available capacity. EFLOPS measures are not automatically comparable across all hardware and workloads. The plan does not show that an individual can buy or move capacity freely.",
      "evidenceClass": "policy-intent",
      "geographies": [
        "China"
      ]
    },
    {
      "kind": "source",
      "id": "AC-30",
      "title": "Navigating the AI Act",
      "publisher": "unknown",
      "url": "https://digital-strategy.ec.europa.eu/en/faqs/navigating-ai-act",
      "publishedAt": "2026-07-27",
      "accessedAt": "2026-08-01",
      "limitations": "Implementation and enforcement outcomes remain unobserved at cutoff",
      "evidenceClass": "policy-intent",
      "geographies": [
        "European Union",
        "Europe/EU"
      ]
    },
    {
      "kind": "source",
      "id": "src-eu-gpai-act-qa",
      "title": "General-Purpose AI Models in the AI Act - Questions & Answers",
      "publisher": "European Commission",
      "url": "https://digital-strategy.ec.europa.eu/en/faqs/general-purpose-ai-models-ai-act-questions-answers",
      "publishedAt": "undated-at-access",
      "accessedAt": "2026-08-02",
      "limitations": "The official page did not expose a clear publication date; it was accessed on 2026-08-02. Legal systemic-risk thresholds and duties do not predict capability or enforcement capacity.",
      "evidenceClass": "policy-intent",
      "geographies": [
        "eu"
      ]
    },
    {
      "kind": "source",
      "id": "AC-33",
      "title": "Digital India and IndiaAI shared compute",
      "publisher": "unknown",
      "url": "https://www.pib.gov.in/PressReleasePage.aspx?PRID=2278453&lang=1&reg=48",
      "publishedAt": "2026-06-27",
      "accessedAt": "2026-08-01",
      "limitations": "Government-reported counts do not equal frontier-equivalent or fully utilised compute",
      "evidenceClass": "measured-trend",
      "geographies": [
        "India"
      ]
    },
    {
      "kind": "source",
      "id": "EWF-05",
      "title": "ILO/World Bank, Disruption without dividend?",
      "publisher": "ILO/World Bank",
      "url": "https://www.ilo.org/publications/disruption-without-dividend-how-digital-divide-and-task-differences-split",
      "publishedAt": "2026-03-17",
      "accessedAt": "2026-08-01",
      "limitations": "Internet access is a necessary but insufficient proxy for productive use; occupational structures will change.",
      "evidenceClass": "measured-trend",
      "geographies": [
        "Multi-country",
        "Other/unspecified"
      ]
    },
    {
      "kind": "source",
      "id": "RSM-02",
      "title": "Global Robot Density in Factories Doubled in Seven Years",
      "publisher": "IFR",
      "url": "https://ifr.org/ifr-press-releases/news/robot-density-surges-in-europe-asia-and-americas",
      "publishedAt": "undated-at-access",
      "accessedAt": "2026-08-01",
      "limitations": "Density is a stock-to-employment ratio, not a measure of autonomous task coverage or productivity",
      "evidenceClass": "measured-trend",
      "geographies": [
        "Global",
        "Global/international"
      ]
    },
    {
      "kind": "source",
      "id": "SC-R11",
      "title": "Household Projections for Korea: 2022-2052",
      "publisher": "Statistics Korea",
      "url": "https://kostat.go.kr/board.es?act=view&bid=11742&list_no=433742&mid=a20108020000&ref_bid=&tag=",
      "publishedAt": "2024-09-12",
      "accessedAt": "2026-08-02",
      "limitations": "Projection assumptions may change; one-person household counts do not measure isolation or loneliness.",
      "evidenceClass": "modelled-projection",
      "geographies": [
        "Republic of Korea"
      ]
    },
    {
      "kind": "source",
      "id": "AC-39",
      "title": "Stargate UAE in planned 5 GW campus",
      "publisher": "unknown",
      "url": "https://www.mediaoffice.abudhabi/en/technology/global-tech-alliance-launches-stargate-uae/",
      "publishedAt": "2026-04-27",
      "accessedAt": "2026-08-01",
      "limitations": "Promotional sources; announced partners and capacity are not assured delivery",
      "evidenceClass": "measured-trend",
      "geographies": [
        "United Arab Emirates",
        "Saudi Arabia",
        "Middle East/Gulf",
        "United Arab Emirates / Saudi Arabia"
      ]
    },
    {
      "kind": "source",
      "id": "SC-R15",
      "title": "Saudi Family Statistics 2024",
      "publisher": "General Authority for Statistics, Saudi Arabia",
      "url": "https://www.stats.gov.sa/documents/20117/2435273/Saudi%2BFamily%2BStatistics%2BEN.pdf/14706a41-9ba0-1ae8-e1b4-f6ee2ec3d7f3",
      "publishedAt": "undated-at-access",
      "accessedAt": "2026-08-02",
      "limitations": "Household size and type do not reveal loneliness, autonomy, relationship quality or within-household exclusion.",
      "evidenceClass": "measured-trend",
      "geographies": [
        "Saudi Arabia"
      ]
    }
  ],
  "rankingIndexPath": "rankings/category-001/index.json",
  "sourceReceipts": []
}
